Reading Kenneth Pollack’s (“Arabs at War”) observations
about the effectiveness (or lack thereof) of Arab military culture, I am struck
by its similarities with Chinese bureaucratic culture. Lack of trust and
lateral communication, a hierarchical relational structure, the withholding of
information, compartmentalization, and preoccupation with “saving face” are
several observable trends that inhibit Arab military effectiveness; across the
Asian continent, many of the same limiting practices inhibit the missions of Chinese
bureaucratic institutions at both the highest and lowest levels.
Pollack describes
indirect communication and secrecy as permeating Arab military culture
throughout the past several decades. For
Arab military officers, information is power; by withholding information and
technical know-how, they safeguard their own relevance to the mission; however
by refusing to disseminate this information the officer also inhibits the
effectiveness of his team and can harm the overall mission. What if he were
killed or incapacitated? Who would know what do and how to do it then? This is
a stark contrast to American military culture, where communication is
comparatively open and direct, and all units have undergone basic training have
basic technical competence.
Similarly, it is
commonplace in China to observe an office where only one administrator has the
authority to approve certain functions. Even the most mundane and routine tasks
must be approved by this administrator; as a result junior administrators
become dependent on the involvement of the superior. By disseminating some
authority or knowledge, the administrator could improve the efficiency of the
entire bureaucratic entity; however in guarding his/her own authority he/she
safeguards his/her own relevance as well.
An extremely
hierarchical relational structure and preoccupation with “saving face” also
inhibits communication in Arab militaries. Pollack describes how junior
officers are reluctant to criticize their superiors and often conceal better
performance at the risk of humiliating, and making enemies of, their superiors.
Similarly, Chinese workers often do not deign to criticize or even offer
suggestions to their superiors, even when they have a critical piece of
information, know a certain project will fail and are given the opportunity to
speak. A huge gulf exists between those
giving orders and those carrying out orders, as everyone is hugely aware of and
is almost paranoid about “saving face”. This tendency harms the effectiveness
of the whole mission, as each individual is forced to prioritize their own presence
and relevance to the mission over team effectiveness.
Pollack
concludes that certain cultural tendencies harm the overall missions of Arab
military units. Similarly, in Chinese bureaucratic culture, several prevailing
cultural tendencies inhibit the functioning of the whole office. An increase in
egalitarian attitudes, dissemination of information and authority, and
increased trust could improve function in both cases, no matter the mission.
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